B2B Travel Portal (Agent Side)
B2B Travel Portal (Agent Side)
Streamlining quote creation to booking completion
Streamlining quote creation to booking completion
View
The Problem
The Problem
Agents had to manually add quotes and handle bookings across disconnected steps. Managing both manual and online quotes was time-consuming, error-prone, and lacked a clear flow to complete bookings efficiently.
Agents had to manually add quotes and handle bookings across disconnected steps. Managing both manual and online quotes was time-consuming, error-prone, and lacked a clear flow to complete bookings efficiently.
Goal
Goal
To create a unified and efficient workflow that enables agents to:
Easily add manual and online quotes
Reduce errors and repetitive work
Seamlessly complete bookings from a single platform
To create a unified and efficient workflow that enables agents to:
Easily add manual and online quotes
Reduce errors and repetitive work
Seamlessly complete bookings from a single platform
My Role
My Role
UI/UX Designer
User journey mapping
Wireframing & prototyping
UI design & interaction design
Usability improvements
UI/UX Designer
User journey mapping
Wireframing & prototyping
UI design & interaction design
Usability improvements
Solution
Solution
Designed a unified portal experience that allows agents to create quotes (manual & online) and seamlessly move from quote to booking within a single workflow. Add and manage manual & online quotes in one place, Structured input for faster, error-free quote creation, Smooth transition from quote → confirmation → booking
Designed a unified portal experience that allows agents to create quotes (manual & online) and seamlessly move from quote to booking within a single workflow. Add and manage manual & online quotes in one place, Structured input for faster, error-free quote creation, Smooth transition from quote → confirmation → booking
Impact
Impact
Reduced manual effort, Faster booking completion, Improved workflow clarity and efficiency
Reduced manual effort, Faster booking completion, Improved workflow clarity and efficiency
Back to Home
Ready to elevate your product experience?
Ready to elevate your product experience?
9946356886
9946356886
jyothinath09@gmail.com
jyothinath09@gmail.com
2026 All Rights Reserved. Designed with Jyothi T J